Welcome to www.stepgear.shop ("StepGear," "we," "us," or "our"). We specialize in providing high-quality footwear and related accessories, including but not limited to hiking shoes, running sneakers, sandals, loafers, and other lifestyle footwear (collectively, "Products"). By accessing or using our website, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using our website or purchasing our Products.
To place orders or access certain features of our website, you may be required to create an account. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
We strive to provide accurate descriptions and images of our Products. However, minor variations in color, texture, or design may occur due to manufacturing processes or device display settings. All Products are subject to availability, and we reserve the right to cancel or modify orders if Products are out of stock or pricing errors occur.
Footwear Disclaimer: Our Products are designed for general use and may not be suitable for all activities or foot types. For specialized needs (e.g., medical conditions or extreme sports), consult a professional before use.
Payment: We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely, and you agree to pay the total amount, including applicable taxes and shipping fees.
Shipping: Orders are typically processed within 1–3 business days. Delivery times vary based on location and carrier. We are not liable for delays caused by unforeseen circumstances (e.g., weather, customs).
Returns: Unused and undamaged Products may be returned within 30 days of delivery for a refund or exchange, subject to our Return Policy. Customers are responsible for return shipping costs unless the return is due to our error.
All content on our website, including logos, text, images, and designs, is the property of StepGear or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
General Use: Our Products are intended for personal use. We disclaim liability for misuse, improper care, or failure to follow product instructions.
Footwear-Specific Disclaimers:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEPGEAR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE OR WEBSITE ACCESS.
These Terms are governed by the laws of the jurisdiction where StepGear is headquartered. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the relevant arbitration authority.
For questions about these Terms, contact us at [insert contact email]. These Terms are effective as of the date of your first use of the website or purchase of Products.
